PRIVACY POLICY
Effective Date: January 2025

1. INTRODUCTION
Welcome to SOBRELUNA ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website [Insert Website URL] and use our services, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares - LFPDPPP) of Mexico.

2. INFORMATION WE COLLECT


We collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing address, and other contact details.

  • Payment Information: If you make a purchase, we collect payment details through a secure third-party payment provider.

  • Usage Data: Information on how you use our website, such as IP address, browser type, device information, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic.

3. HOW WE USE YOUR INFORMATION


We use your personal data for the following purposes:

  • To provide and improve our services.

  • To process payments and transactions securely.

  • To communicate with you about updates, promotions, or important notices.

  • To analyze website traffic and improve user experience.

  • To comply with legal obligations and enforce our terms.

4. SHARING YOUR INFORMATION


We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who help us with payment processing, website hosting, and analytics.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Transfers: If we undergo a merger, sale, or acquisition.

5. YOUR RIGHTS UNDER MEXICAN LAW


Under the LFPDPPP, you have the following rights:

  • Access & Rectification: You can request access to, correction, or deletion of your data.

  • Cancellation & Opposition: You can request the cancellation of your data and object to its processing.

  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise these rights, contact us at maria@sobreluna.mx

6. DATA SECURITY & RETENTION


We implement security measures to protect your data from unauthorized access or breaches. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, in compliance with Mexican regulations.

7. INTERNATIONAL DATA TRANSFERS


Your information may be transferred and stored outside of Mexico. By using our services, you consent to such transfers under the conditions established by Mexican law.

8. CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy periodically. We will notify you of significant changes by posting an updated version on our website.